Why Some Telematics Solutions Fail - ZenduIT

Why Some Telematics Solutions Fail

February 18, 2020

When a business moves forward with adopting new technology, it’s critical that managers do everything they can to ensure its success. Too often businesses invest thousands of dollars into new IoT technology and tools, only to find that it is not as successful as it could have been. With this being said, without the right attention, any software or technology implementation can fail. So if in the future your business is thinking of using new technology, you must keep some tips in mind. Below we discuss four reasons why telematics solutions fail and how businesses can reduce the likelihood of failed solutions. 

 

4 Reasons Why Telematics Solutions Fail After They Are Introduced

 

Improper Installation 

Not properly installing telematics solutions, in terms of physical devices and supplementary software is one major reason why telematics solutions fail! While it may seem obvious that managers should ensure new technology and supporting software are properly installed, improper installation still occurs! 

For example, if a device is not physically installed properly, it could cause the device to not work at all. Limiting the amount of data (if any) that is gathered. Additionally, when the software that pairs with the device is not properly installed or teams are not trained with how to use it, you risk the technology failing. This is because all of the data pulled would be useless as there is no way to analyze or utilize it to the company’s benefit. 

 

Lack Of Achievable Goals 

Another unlikely reason for why some telematics solutions fail is because there is a lack of achievable goals. When there are no predetermined goals such as; decreasing downtime, improving scheduled maintenance, optimizing driving efforts, or improving timecard records, there is no way to see whether the new efforts you’re deploying are working. As well, there would be no real benefit to using the new technology because it would be hard to gauge its success. 

However, when creating goals, it’s important that businesses research industry trends so they can properly set expectations. For example, certain industries may find that telematics solutions can save their organization 10% in fuel a year, while another industry may only find that they can save 5%. 

 

Uninformed Teams 

When your team is uninformed about the technology they should be using, it can be hard for them to succeed. With this being said, one major influence that can cause a telematics solution to fail is the lack of education and discussion surrounding it. So to ensure the success of the next IoT solution you implement, make sure your team is adequately informed about it. Not only does this include notifying them of the change, but offering proper training so they can use the solution successfully. Overlooking this will only lead your team to become frustrated as they are unsure about how to use it.

 

Not Using The Data 

The final reason for why telematics solutions fail is because businesses may be unsure of how to use the data that is gathered. Meaning, the device will be unable to make any quantitative changes or benefit the organization in any way because no one is educated on how to make the next step. So to ensure that a telematics solution is utilized properly, teams need to use the information it gathers to make educated decisions moving forward. Sometimes this requires teams to change how they quantify data, what their goals are, or even what kind of training they may need. 

 

Ensuring the success of any new solution that your team will be required to use is critical for your business. Not only does this influence the growth of your company, but how innovative you are in comparison to your competition. If you’re interested in learning more about how an IoT solution can help your business and what you need to keep in mind while using it, contact us today! 

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