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Run smarter shuttle operations, from route to passenger.
Manage routes, monitor buses in real time, identify operational issues, and give passengers accurate ETAs, all from one connected platform.
Your fleet goes invisible the moment it leaves the lot, and the phone starts ringing.
You know where the buses are, not how routes are running.
Delays, missed stops and deviations still have to be pieced together.
The whole operation, live
Active routes and buses in real time.
Managing routes means managing spreadsheets.
Routes, schedules and trip history get harder to handle as you grow.
Every route in one place
Create, edit and schedule from one library, with history per route.
Passengers guess when the shuttle arrives.
A fixed schedule says nothing about the road right now.
Live ETAs for passengers
A link or QR code shows location, next stops and ETA. No login.
Empty and overcrowded buses both cost you.
Without demand visibility, capacity is planned on guesswork.
Capacity, counted live
People on board against seats available, route by route.
Four things Shuttle gives an operator.
Operational awareness
Dispatchers see what is happening across every route right now
- Track active buses and routes
- Identify delays and missed stops
- Monitor route deviations and exceptions
Planning control
Routes, stops and schedules managed in one workflow
- Create and edit routes
- Manage stops and schedules
- Review trip history and performance
Rider experience
Passengers check the bus themselves, from a phone or a monitor
- Share live ETAs
- Provide public access with no login
- Display ETAs through links or QR codes
Demand and utilisation
How full each bus is, without asking the driver
- Track passengers on board
- Compare passengers with bus capacity
- Identify high-utilisation routes
Five screens a shuttle dispatcher would open at 7am.
Nothing gets ripped out, and that is the point.
Device
Bluetooth asset tags
Containers and bins accounted for between jobs.
Bluetooth 5, 3 to 5 year battery
Four people who open Shuttle, and what each one needs from it.
Fleet managers and supervisors
A complete view of the operation: route performance, capacity, and issues before they affect service.
Dispatchers
What is happening across every route right now, so delays, missed stops and deviations get a response.
Passengers
When the shuttle is coming. Live location and ETA from a phone or a display at the stop.
Drivers
Assigned trips, stops, route details and navigation in the Driver App, for a clear view of the day.
More on running a shuttle operation, before you talk to us.
Questions shuttle operators ask.
Can I upload my existing routes in batch?
Yes. You can upload your existing routes in batch using a KMZ or KML file, including route paths and stops.
Can I see deviated paths in real time?
Yes. Live View shows the exact path the vehicle is following, making it easy to identify when a bus moves away from the planned route.
Can passengers see live shuttle ETAs?
Yes. Operators can create a public link or QR code that passengers can use without signing in. The view can also be displayed on monitors at stations or stops.
Can I see the history of a route?
Yes. Each route includes its trip history, allowing operators to review previous trips, including timing, duration, passengers, and deviations.
Can Shuttle track passenger capacity?
Yes. Passenger counting provides visibility into the number of passengers on each bus compared with its available capacity, helping operators understand utilization and demand.
What kind of metrics does Shuttle provide?
Shuttle provides operational metrics such as On-Time Performance, delays, route performance, and passenger capacity to help operators understand how efficiently their routes are running.
Can I manage delays and operational exceptions?
Yes. Dispatchers and supervisors can identify delays, missed stops, route deviations, and other exceptions in Live View so they can respond while the operation is running.
Does Shuttle consider real-time traffic when calculating ETAs?
Yes. Shuttle considers real-time traffic conditions when calculating and updating ETAs, helping provide more accurate arrival times as road conditions change.
How do drivers receive their routes?
Assigned routes are available directly in the Driver App (ZenduOne Drive). Drivers can see their trips, stops, route sequence, and navigation to manage their day and execute their assigned routes.
