Forms are the lifeline of service businesses. In fact, did you know paper bills are the earliest forms of workforms? It’s true – humans invented paper bills to keep track of receipts, just like how service businesses create workforms to monitor their service jobs. History of workforms Going back to the money bill story, humans…

ZenduOne – Work is a handy dispatching and work management tool. Users can create and edit routes, create job forms, and manage dispatching. Some exciting projects over the next few weeks include adding the program to the Geotab Marketplace and launching the app in the Apple Store. In the meantime, we collected some feedback from…

Programmers also need people skills. One of my favourite TV series, Silicon Valley, clearly illustrates this point. The main character, Richard Hendrix, is CEO of Pied Piper. Although Richard is super brilliant, his Achilles heel is his awkward personality. However, Richard’s social skills develop with the show. At times, he’s still an awkward nerd. At…

Have you seen any road rage incidents over the past year? ZenduIT saw several road rage incidents through our ZenduCAM program over the past year. One of our clients had an incident recently. A driver got in an argument with a pedestrian and the pedestrian approached the vehicle. After the driver told the pedestrian that…

Fleet accident prevention is often the first item on a fleet’s safety department list. This makes perfect sense because a single accident can cost thousands of dollars, ruin a business’s reputation or even shut down the company. Just how costly is an accident? To summarize, very costly! A single accident costs thousands of dollars in…

Sharing is caring! This quote also applies for GPS data, where a lot of people or businesses share GPS data with their families or customers. Why would you want to share GPS data? In this post, we’ll go over a few examples on why people share GPS data and how shared GPS data works. Examples…

How many times have you been on video? Maybe a few decades ago, the answer would be “not many”. You would have to be lucky (or unlucky!) to appear on TV or any other video. However, nowadays, most people use phones and take videos. This is the same thing for business fleets and in-vehicle cameras.…

In June 2018, NASA announced that they are sharing their livestreaming video cameras on Mars. This is big news because this is the first time that people can view live footage from Mars and the “Curiosity”. NASA’s “Curiosity” Rover Several years ago, NASA built and sent a rover to Mars to explore the planet. The…

Why is driver fatigue monitoring a big topic in fleet safety? First and foremost, driver fatigue is a big contributor to accidents. However, more importantly, fleet drivers are the most likely fatigued drivers.   According to a survey amongst traffic officers, the riskiest fatigued driver groups are night-shift drivers (61%) and commercial tractor-trailer drivers (56.6%).…

How do dispatchers and drivers communicate? Some fleets handle driver messaging through emails or phone. Other fleets use dedicated software for driver messaging. We’ll have a little fun in this post by looking at some of the worst work messaging mistakes, strategizing on how to avoid those mistakes, and exploring the Zendu Messenger platform. Worst…