ZenduONE - Dispatch - Best Job Order Management SoftwareOne-stop job and order management software for better visibility into operations

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Plan, Manage, and Execute Jobs and Orders with Ease

ZenduiT’s industry-leading ZenduONE - Dispatch is a one-stop job order management software that leverages ZenduCAM’s systems, processes, and domain expertise to optimize scheduling, dispatching, and job orders. This helps fleet managers to respond quickly to dynamic situations and monitor their operations in real-time to make informed decisions. ZenduONE - Dispatch orchestrates seamless Jobs and work orders management across multiple systems, simplifies jobs configuration, and enables dynamic rerouting and global order fulfillment.

Real-time Visibility of Jobs

Enabling informed decisions

Dynamic Optimization of Routes

To increase efficiency of fulfillment operations

Maximize Workforce Productivity

Meet high priority demand and avoid overpromising

Harness Advanced Intelligence

Utilize AI powered insights to scale operations

Driver Mobile Application

To Identify drivers, behavior and provide estimations, routes & insights

Reporting & Analytics

Automated alerts and analytics dashboard to measure KPI’s, create visualizations and forecasting

Schedule and assign Jobs with ease

ZenduONE - Dispatch enables managers with a through a unified dashboard. They can digitally schedule jobs with custom day, week, or month and assign resources based on availability, location, or preferred field staff for specific Jobs.

Track and monitor Jobs in real-time

With ZenduONE - Dispatch, relevant stakeholders can track the real time progress of the scheduled jobs from their inception until their completion. This enables them to coordinate better, complete tasks quicker and respond faster in dynamic situations. With a dedicated mobile application, field team can update the status of a jobs in real-time enabling managers to have a real time view of fulfillment operations.

Seamlessly coordination with existing jobs

ZenduONE - Dispatch’s unified visualizer dashboard enables a 360° view of every single Job your stakeholders are currently working on. It also provides real-time status and real-world insights such as traffic & weather, helping managers to make informed decisions and seamlessly edit Jobs or assign resources based on their availability.

Digital Job management on the field

Once the Job is scheduled, ZenduONE - Dispatch mobile application powered by ZenduOne empowers field staff to instantly access the Job description, date, time, and customer’s address and contact details from a mobile device or tablet. The application also recommends optimum route, priority Jobs along the route, captures electronic signatures and delivery confirmation helping the field staff to efficiently speed service fulfillment and ensure customer satisfaction.

Detailed reporting and insights

Powered with ZenduCAM’s reporting capabilities, ZenduONE - Dispatch creates curated reports for all job and performance-related data, to build powerful visualizations. It also generates high-value insights from the recorded Job events helping businesses track KPIs and identify areas of improvement.

FAQ

Why ZenduiT’s ZenduONE - Dispatch is the best job & order management software

ZenduiT’s ZenduONE - Dispatch has a comprehensive list of features that prove useful in various phases of scheduling and managing a job.

Here is how ZenduONE - Dispatch provides value to the customer:

What are the advantages of Cloud based Job management system over traditional Job management methods?

The core task of job management software is to create and manage jobs as you would using a manual process with paper and phone calls. Unlike many complex CRMs, ZenduiT’s ZenduONE - Dispatch software allows you to simply create a job and assign the job.

Done manually, you’d probably have to use an Excel sheet, whiteboard, and then use a calendar app to track the dates- which is quite hectic. There are high chances that you will mix up some details. Our platform makes assigning and scheduling jobs quite convenient. The field engineers can easily see their schedules on the platform.

Since the software is cloud-based, you have all that information in a common location, where the parties with access can view it. It also helps with communication between the managers and the field engineers. You reduce the chances of having communication mishaps on job scheduling.

How Monitoring job in real time helps managers to improve decision making?

Without a job management system, managers have to trust that the field service team is where they ought to be. If a field service worker is late, the manager will most likely get this information from the customer, reflecting poorly on the business. There’s a lot of back-and-forth communication when trying to assess the job progress.

Our system allows you to monitor job progress in real-time. At any given time, you can see the location of the field service team. In case there’s an emergency, the manager can easily see which member of the workforce is available or closest to the location that requires service. All the administrator needs to do is use the visual scheduler to assign the job. Just a review and select motion is enough to schedule and allocate the job to someone. The field staff get notified on the job allocation accordingly.

Does ZenduONE - Dispatch offer asset management and tracking?

Not only does ZenduONE - Dispatch help to track the jobs, but the assets as well. With a click on your mobile app or desktop, you can get all the information you need on your assets. You can easily see the location of the asset, model, type, history, workers on the job, and any other relevant information. Access to this information helps you with preventative maintenance, and you also keep your customers abreast since you are updated on all matters concerning the asset. Instead of FAQ section, we use this for ZenduONE - Dispatch.

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